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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Extensions Reporting S...
Microsoft Dynamics AX (Archived)

Extensions Reporting Services - Axsetup.exe hangs

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Posted on by Houda Chkoundali 147

Hi,

Please can someone advise regarding the following error as I am unable to find a fix:

Description:

  A problem caused this program to stop interacting with Windows.

 

Problem signature:

  Problem Event Name:                        AppHangB1

  Application Name:                             AxSetup.exe

  Application Version:                           6.3.164.0

  Application Timestamp:                     533f5e41

  Hang Signature:                                  2054

  Hang Type:                                          134217984

  OS Version:                                          6.3.9600.2.0.0.272.7

  Locale ID:                                             1036

  Additional Hang Signature 1:           2054f21992c083de2f0d41eda7c4c12a

  Additional Hang Signature 2:           3bf7

  Additional Hang Signature 3:           3bf72c17695c6008286f6782dbb7a0a5

  Additional Hang Signature 4:           2054

  Additional Hang Signature 5:           2054f21992c083de2f0d41eda7c4c12a

  Additional Hang Signature 6:           3bf7

  Additional Hang Signature 7:           3bf72c17695c6008286f6782dbb7a0a5

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I have the same question (0)
  • BorisD Profile Picture
    BorisD 2,826 Moderator on at

    Hello Houda,

    Can you give us some information on how you connect to AX Client. Are you using published application through Remote Desktop Services? Is it a local Client? What version of Windows is the user running? Is everyone in this environment experiencing this issue or just some people?  

  • Houda Chkoundali Profile Picture
    Houda Chkoundali 147 on at

    Hi Boris,

    In fact, My purpose is to install the Reporting Services extensions on a dedicated server with WindowsServer 2012 R2 version. I connect to this server using Remote Desktop. In addition, this issue is presented after removing the component ( RS Extensions) because it was installed before. Thank you for response

  • Suggested answer
    Chandra Wijaya Setiawan Profile Picture
    Chandra Wijaya Seti... 1,145 on at

    Before hang what screen /step on installation wizard

    For my case it tries to look for update. Stop the.service of Windows update during hang solved.my.issue

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