Resource availability on schedule assistant

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Posted on by julien.biedermann

Hello,

On the schedule assistant, is the time to go back to office (organizational unit address) is taken in account when looking for availability?

For example:

A resource works from 1PM to 5PM (working hours)
The resource has a booking from 1PM to 3:30PM
Schedule WO B with duration 1 hour

When I tried to schedule a work order B that has a duration of 1 hour (the travel time from the previous WO location is 20 minutes / travel time to organizational unit is 30 minutes), the resource is not proposed. If I change the lat/lng of the organizational unit of the resource (configured start/end location organizational unit) near the work order B (5 minutes), the resource is now proposed.

Thank you for the help

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Scheduling (URS)

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TheMarkChristie 10,328 Moderator on at

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Hi Julien

It is not taken into account, I have had customers add a "Daily WO" For return to office and book that in but there is nothing that will look at the locations and check - Possibly something you could setup with Schedule board rules?

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