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Finance | Project Operations, Human Resources, ...
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Direct debit return file

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Posted on by 22
Hi,
 
My customer is using Direct debit as a payment method. The bank is using Pain002 as  Direct Debit Acknowledgement, but we can´t configure it in the payment method as a return file format.
 
What is the standard process for settle Direct debit open customer payment transactions?
 
Is it possible to import CAMT054C to settle the Direct debit open payments?
 
Kind regards,
Martin
  • Suggested answer
    Direct debit return file
    After a quite thorough search for an answer to this question, we concluded that standard D365 is not using a return file for settling direct debit customer payments. The settlement is automatically posted at the time of customer payments are withdrawn from the bank. The finance department will need to check that all payments were done.
     
    Kind regards,
    Martin
  • Claes85 Profile Picture
    Claes85 14 on at
    Direct debit return file
    Hi Martin,
     
    Did you find a solution to this? We are facing the same issue.
     
     
    Br,
    Claes

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