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Direct debit return file

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Posted on by Martin Fahlcrantz

Hi,

My customer is using Direct debit as a payment method. The bank is using Pain002 as Direct Debit Acknowledgement, but we can´t configure it in the payment method as a return file format.

What is the standard process for settle Direct debit open customer payment transactions?

Is it possible to import CAMT054C to settle the Direct debit open payments?

Kind regards,

Martin

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Claes85 14 on at

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Hi Martin,

Did you find a solution to this? We are facing the same issue.

Br,

Claes
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Martin Fahlcrantz 22 on at

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After a quite thorough search for an answer to this question, we concluded that standard D365 is not using a return file for settling direct debit customer payments. The settlement is automatically posted at the time of customer payments are withdrawn from the bank. The finance department will need to check that all payments were done.

Kind regards,

Martin