Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Unanswered

Which privilege to allow users to add image to case timeline?

Posted on by 71

Hi 

Can anyone advise which securities are needed for users to enable them to upload an image to the notes section of the timeline of a case.

I have administrator securities and can load fine  and view but users look not to have the correct securities to allow even though the icon is shown to them to allow.

Users just see a the below for any i have loaded.

pastedimage1652267190160v4.png

where as i get the below and the actual image.

pastedimage1652266924100v1.png

pastedimage1652266994324v3.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans