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Customer experience | Sales, Customer Insights,...
Unanswered

Which privilege to allow users to add image to case timeline?

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Posted on by 129

Hi 

Can anyone advise which securities are needed for users to enable them to upload an image to the notes section of the timeline of a case.

I have administrator securities and can load fine  and view but users look not to have the correct securities to allow even though the icon is shown to them to allow.

Users just see a the below for any i have loaded.

pastedimage1652267190160v4.png

where as i get the below and the actual image.

pastedimage1652266924100v1.png

pastedimage1652266994324v3.png

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