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Finance | Project Operations, Human Resources, ...
Answered

Email (CC) the purchase requestor after a purchase order has been confirmed

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Hi,

I've setup the Purchase Requistion Review workflow and ultimately after the requisition is approved a PO is created - for which the requestor receives an email that it is approved. The purchase orders status show the purchase order status as approved before a member of the Purchase Ledger team would double check and confirm the Purchase Order.

I know that they can send the purchase order to the vendor by clicking on print management settings in the purchaser order confirmations and the vendor primary email gets picked up. But how can I get the purchase requestor also email CC'd in that print management default? This would help inform the requestor that their purchase requestion has been converted to a PO and been double checked and sent to the vendor.

This is my print management settings

pastedimage1593166300107v2.png

Thanks

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,146 Super User 2025 Season 2 on at

    Hi Mkhan123,

    There is no feature out of the box. This would require a customization. The requester then needs to be lookup up via the purchase requisition.

  • Suggested answer
    Sandeep Chaudhury Profile Picture
    3,303 on at

    Hi Mkahn123,

    You cannot do this using the print management feature.

    One of the option you have for this to use Alert rules. The user can setup an alert where they can set an alert to send email when the Purchase Order Approval status is changed to "Confirmed".

    Another way would be to extend the "Purchase order confirmed" business event and include the Requester details in the output schema. This way you setup a business event to notify the requester when a PO is confirmed.

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