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Customer experience | Sales, Customer Insights,...
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Optin/Optout - contact subscription status

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Posted on by

Hi Everyone,

I have a question regarding our contact DB in our Dynamics CRM (sales Enterprise).

Originally i was using the opt-in/opt-out status on Mailchimp, we are moving to another platform and we will be sending eDM from different platforms.
To ensure we stay compliant, we want to centralised and update the Subcription status of our customers on Dynamics CRM. 

Do we have default Field to manage that.? I cannot find it, or i do not know how to activate this functionality. 
I will prefer to avoid creating a custom Field.

Thank you everyone for your support. 
SooS 

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  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    HI,

    You can use donotsendmm bool field to accommodate your requirement.

    docs.microsoft.com/.../contact

    Please mark my answer verified if i were helpful

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