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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cannot update the labe...
Finance | Project Operations, Human Resources, ...
Suggested answer

Cannot update the labels - Reset labels for every time AOS restart

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Posted on by daniele scr 110

Hi all.

I imported (from file) the new Labels in to AOT ( I see the new file updated in to \bin\Application\Appl\Standard folder), but when I restart the AOS I lost my new labels and I get the empty/previous file.

I tried to deletethe existing file (move in _temporary_Model and delete it) and import again, but my big trouble happen when I restart the AOS, the Label File (and value too) became empty/previous value.

I use Dynamics AX 2012.

I tried to follow this post: https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/199806/label-missing-after-aos-service-restart-in-custom-model-ax-2012-r3/515253 , but unfortunately I continue to have the issue.

Thanks in advance.

  • daniele scr Profile Picture
    daniele scr 110 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    Thanks @ Nikolaos Mäenpää helpful advice

  • Suggested answer
    daniele scr Profile Picture
    daniele scr 110 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    I gathered the info.

    To solve the issue I followed these steps.

    I) Move my Label in _Temporary_Model_ ;

    II) Stop AOS, delete the _Temporary_Model_, delete all files in folder (C:\Program Files\Microsoft Dynamics AX\60\Server\\bin\Application\Appl\Standard) Delete all extensions .ali - .ald - .alc about my Label;

    III) Delete from SQL DELETE FROM ModelElementLabel WHERE ModelElementLabel.Module = 'MyLabelPrefix';

    IV) Clean auc (C:\Users\\AppData\Local) file about my user (I think this is not mandatory);

    V) Start AOS and install my Labels twice and check by SQL query SELECT * FROM ModelElementLabel WHERE ModelElementLabel.Module = 'MyLabelPrefix' if I correctly loaded (if I have the right values in Text field)

    If I have more than one language, I repeat step V , Importand is to obtain in SQL Table ModelElementLabel the right values.

    In my opinion, I seem to have had corrupt files.

    Thanks all for advices.

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    One thing to try is to delete all .alc and .ali files in the AOS folder.

    So, import the label file in AOT. Stop AOS. Delete .alc and .ali files. Start AOS again.

  • daniele scr Profile Picture
    daniele scr 110 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    Thanks @Luke Sha . I checked and saved in Model store correctly, but when I restart the AOS I lost my labels ang get previous value. I tried to delete from Model Store (from ModelElementLabel) and tried to install again, but issue still exist.

  • daniele scr Profile Picture
    daniele scr 110 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    Thanks @ievgen Miroshnikov. I don't have multiple AOS (only one).

  • Mea_ Profile Picture
    Mea_ 60,278 on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    Do you have multiple AOSes ? try to stop all except one and import label file there. Then restart it and check if it will happen again.

  • Suggested answer
    Luke Sha Profile Picture
    Luke Sha on at
    RE: Cannot update the labels - Reset labels for every time AOS restart

    Based on the link you searched, have you verified the label is saved into model store correctly?

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