When my vendor approval workflow is activated, I can't do a manual update of the Hold Status on the vendor record. The Hold menu drop-down is grayed out. If I inactivate workflow, the Hold menu becomes active again. Am I missing something in my Vendor workflow design or is this standard behavior?
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Hi, where can I find this vendor workflow.. I am trying to figure out a way to place the vendor on hold until someone else confirm that all information are correctly entered before transacting against the vendor.
I just learned that there is an ISV app in the environment that is affecting the behavior of the Hold function when workflow is activated. Thanks Ludwig and Andre.
Agreed Andre but what I'm seeing is that even after the new vendor is approved thru workflow, I cannot manually update the status unless I disable workflow. The status field is locked. This could be a bug in AX7 but wanted to hear from the experts before submitting a MSFT case. Thanks.
Hi Frank,
This is intended behavior. As long as the workflow is pending, the status is blocked for updates which makes sense to me.
Ludwig, thanks for the response. This is not for invoices - it's on-boarding of a new vendor. Vendor approval workflow. Thanks.
Hello Frank,
Do you refer to the workflow where invoices are entered through journals or if they are entered through the invoice workbench that is the open/outstanding vendor invoice form? Ludwig
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André Arnaud de Cal...
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