Hello
We have a marketing email that whenever we try to deactivate we get the error below. Any ideas why?
The email is part of a customer journey that has been deactivated. Thanks in advance.
Exception 'InvalidPluginExecutionException' occured: Failed to publish Email entity., CorrelationId: b7c371f2-214e-4e00-ba4f-93321548d5a1
Error code: 0x80040265Session Id: 8a51a02a-63f1-4e53-ac5f-f1cd96b786e6Activity Id: 7bbdf0e0-3158-41ad-9f55-cd096f88ef2aTime: Wed Nov 28 2018 08:38:26 GMT-0500 (Eastern Standard Time)OK
Hi All,
After confirmation with D365 Dev Team. This is known issue. Bug 1326884: Cannot stop live emails
The bug fix for this will be deployed with the December release of the services.
Until the rollout is complete point as a mitigation, please let the customer know that live-edit of the email can be done. So if user wants to edit the email after stopping it, this use case can be achieved without stopping the email.
Please know that email can be edited without stopping the email.
For you reference.
Regards
Johnny
Me too
Hello,
We have the same issue, and no idea how to stop this test Marketing Email.
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