(msmrw_guidesteps) How do I format the the response so that the returned JSON step data is in sequential order

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Posted on by SeansNewTinyCompany

I working on displaying the data of each guide step within a Unity application

When I make a GET request to the endpoint (msmrw_guidesteps)

e.g. https:/#########.api.crm4.dynamics.com/api/data/v9.2/msmrw_guidesteps'

The response that I get is an array of objects, but the steps are not in sequential order

Is there any way to identify the correct order?

Each object within the array does have a "msmrw_guidestepid" property,

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RyanN Microsoft Employee on at

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Steps are stored as a linked list so you'll need to parse/traverse it accordingly.

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shiho Microsoft Employee on at

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Previous and next step information is stored inside rows in the Guide Step table (msmrw_guidestep) in the Dataverse.

Specifically, looking in the row called Previous Step (msmrw_previousstep). Knowledge that the step has a next step button is stored in row called Response 1 Action Type (msmrw_response1actiontype). This does not actually store the next step reference, but rather can only tell you whether the step has a next step associated with it.
Ryan is correct in that you will need to traverse each step and store it in an ordered list.

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SeansNewTinyCompany 15 on at

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Thanks shiho

The 'msmrw_previousstep' property worked fine as expected,

But when I tried the msmrw_response1step I kept on getting null value for each single step value within the guide, I greatly appreciate your help but are you 100% sure that it's "msmrw_response1step" for the next associated step?

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shiho Microsoft Employee on at

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When a guide step has a next step button instead of responses, that knowledge is stored inside the Guide Step table in row "Response 1 Action Type" (msmrw_response1actiontype) with value 'Go to Next Step'.

The actual reference to the next step is not stored there as only the relationship of the previous step is stored. To get a ordered list you will need to traverse the guide from the last step and store that list in order yourself.

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