Microsoft Dynamics AX (Archived)

Email Notification sending Failed using Gmail SMTP Server

(0) Share

Report

Posted on by Community Member

Email Issue Detail: (Email notifications failed from Dynamics AX 2012 R3 CU8)

Client using Gmail SMTP Server for managing employee emails (outgoing Mail Server: smtp.gmail.com / Port: 587)
Email configurations done using following URL (all email setting done successfully)

https://technet.microsoft.com/en-us/library/aa834374.aspx

Email sending failed after batch job execution.

after debugging sysEmailDistributor Class - ProcessEmails Method following exception thrown:

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. --->System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. 61sm20055911wrs.29 - gsmtp

at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)

at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)

at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)

at System.Net.Mail.SmtpClient.Send(MailMessage message)

--- End of inner exception stack trace ---

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

at Microsoft.Dynamics.AX.ManagedInterop.ClrBridgeImpl.InvokeClrInstanceMethod(ClrBridgeImpl* , ObjectWrapper* objectWrapper, Char* pszMethodName, Int32 argsLength, ObjectWrapper** arguments, Boolean* argsAreByRef, Boolean* isException)

Please suggest? Is Dynamics AX support GMail smtp (SSL) or not?

*This post is locked for comments

I have the same question (0)

All responses (13)

Answers (4)

Community Member on at

Like (0)

Report
Dynamics AX supports SSL. You just need to set the following property of SMTPClient:

smtpClient.set_EnableSsl(true);

Have you written your own code for email notification or the default code of Dynamics AX?

Was this reply helpful? Yes No
Martin Dráb 237,904 Most Valuable Professional on at

Like (0)

Report

Make sure you check older threads on this topic, such as e-mail parameters by using gmail SMTP? and Send email with X++ and a free SMTP server.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

@numanijaz where we need to put this code in default dynamics ax functionality. what i know batch job for Email distributor use sysEmailDistributor class. please mention the exact place for putting this code?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Martin Dráb i read the respective posts. but mostly they are mentioning to put intermediate SMTP Server in order to make integration with Gmail SMTP server using SSL. our client having business gmail account and wan't in link directly.

Is there any limitation in Dynamics AX for SSL?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

@numanijaz where we need to put this code in default dynamics ax functionality. what i know batch job for Email distributor use sysEmailDistributor class. please mention the exact place for putting this code?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

we are using the default code of Dynamics ax.

Was this reply helpful? Yes No
Verified answer

Community Member on at

Like (0)

Report

Thanks Guys. Following solution worked in my case.

1) Don’t put local computer name in System Administration >System > Email Parameters screen. only put outgoing mail server / SMTP Port / Username and password.

2) Also change the code in SysMailerNet Class in Dynamic AX as follows

public void sendMail()

{

    // Send mail

    //Added this line

    smtpClient.set_EnableSsl(true);



    smtpClient.Send(mailMessage);

}

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

@numanijaz you suggested solution works in normal batch but when batch process checkbox is enable and system post a batch job if failed again. where else we need to enable ssl in code?

Was this reply helpful? Yes No
Verified answer

Martin Dráb 237,904 Most Valuable Professional on at

Like (0)

Report

Make sure you didn't forget to generate CIL code after compiling X++.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

what's the effect of not converting to CIL? please explain? email sending successfully through batch screen if put current date. Email failed if make the batch process or later date of 10 minutes or more?

Was this reply helpful? Yes No

Community site session details

Email Notification sending Failed using Gmail SMTP Server

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Featured topics

Product updates

Community site session details

Email Notification sending Failed using Gmail SMTP Server

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Featured topics

Product updates