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Customer experience | Sales, Customer Insights,...
Answered

real time marketing email select the days and times

Posted on by 24
HI
As we know it outbound marketing in the customer journey one is able to select the days and times the emails get sent. Where are you able to do this in real-time marketing?
Brad
  • Baggie99 Profile Picture
    Baggie99 24 on at
    real time marketing email select the days and times
    Thank you all for your feedback
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    real time marketing email select the days and times
    Hi Partner,
    Do you mean the functionality of the module 'schedule'?
    The 'send email' action on the real-time marketing journey does not currently support this feature.
    Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
    Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
     
  • Verified answer
    Yoan L Profile Picture
    Yoan L 46 on at
    real time marketing email select the days and times
    Hey Brad, 
     
    Probably you can use wait condition for now.
     
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 635 Super User 2024 Season 2 on at
    real time marketing email select the days and times
    Hi Brad, 
     
    this will be added in October. Then you will be able to also define quiet times like bank holidays or for specifi channels. Please check the release notes for more information: Prevent messages from sending during unwanted times by setting up quiet times using Copilot | Microsoft Learn
     
    Hope this answers your question for now. 

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