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Customer experience | Sales, Customer Insights,...
Answered

real time marketing email select the days and times

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Posted on by 30
HI
As we know it outbound marketing in the customer journey one is able to select the days and times the emails get sent. Where are you able to do this in real-time marketing?
Brad
  • SS-11041921-0 Profile Picture
    10 on at
    real time marketing email select the days and times
    Did this function ever get added?
     
    I am beginning my switch from Outbound Marketing to Real Time Marketing.
     
    In Outbound Marketing - I split paths up to 6 times to be able to send bulk emails out at varying points of day/week to the different people we are marketing too, that way 5 people at the same company theoretically aren't all getting the email at same time.
  • Baggie99 Profile Picture
    30 on at
    real time marketing email select the days and times
    Thank you all for your feedback
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    real time marketing email select the days and times
    Hi Partner,
    Do you mean the functionality of the module 'schedule'?
    The 'send email' action on the real-time marketing journey does not currently support this feature.
    Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
    Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
     
  • Verified answer
    Yoan L Profile Picture
    48 on at
    real time marketing email select the days and times
    Hey Brad, 
     
    Probably you can use wait condition for now.
     
  • Verified answer
    PaulineKolde Profile Picture
    730 Super User 2025 Season 1 on at
    real time marketing email select the days and times
    Hi Brad, 
     
    this will be added in October. Then you will be able to also define quiet times like bank holidays or for specifi channels. Please check the release notes for more information: Prevent messages from sending during unwanted times by setting up quiet times using Copilot | Microsoft Learn
     
    Hope this answers your question for now. 

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