web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamics 365 Easy Repro UCI-can't open customized app

(0) ShareShare
ReportReport
Posted on by

Hi,

I'm using easy repro to implement regression test for dynamics CRM. Currently I meet a issue: can't use xrmApp.Navigation.OpenApp("UCI") to open customized app, i would like to know, how to open customized app by using xrm.App, even if i type my customized app name correctly, but still can't open it.

131815_2D00_uci.png

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    on at

    Hi Partner,

    It looks like the Unified Interface test is failing between the OpenApp() and OpenSubArea() methods.

    It appears that the Sales app that you're targeting may not be based on the new Unified Interface. I've included screenshots below from my own org. The Sales app is NOT the Unified Interface, compared to the Sales Hub which IS the new Unified Interface.

    Could you validate based on my screenshots below if you see the same behavior, and if so, whether you observe the same UI differences between Sales and the Sales Hub? If the UI is the same, try changing the following line in your UCI code:

    BEFORE
    xrmApp.Navigation.OpenApp("Sales");

    AFTER
    xrmApp.Navigation.OpenApp("Sales Hub");

    pastedimage1589096052189v1.png

    pastedimage1589096052191v2.png

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Pallavi Phade Profile Picture

Pallavi Phade 98

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 79 Super User 2025 Season 2

#3
TAHER Mehdi Profile Picture

TAHER Mehdi 48

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans