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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Easy Repro UCI-can't open customized app

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Hi,

I'm using easy repro to implement regression test for dynamics CRM. Currently I meet a issue: can't use xrmApp.Navigation.OpenApp("UCI") to open customized app, i would like to know, how to open customized app by using xrm.App, even if i type my customized app name correctly, but still can't open it.

131815_2D00_uci.png

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    It looks like the Unified Interface test is failing between the OpenApp() and OpenSubArea() methods.

    It appears that the Sales app that you're targeting may not be based on the new Unified Interface. I've included screenshots below from my own org. The Sales app is NOT the Unified Interface, compared to the Sales Hub which IS the new Unified Interface.

    Could you validate based on my screenshots below if you see the same behavior, and if so, whether you observe the same UI differences between Sales and the Sales Hub? If the UI is the same, try changing the following line in your UCI code:

    BEFORE
    xrmApp.Navigation.OpenApp("Sales");

    AFTER
    xrmApp.Navigation.OpenApp("Sales Hub");

    pastedimage1589096052189v1.png

    pastedimage1589096052191v2.png

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