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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Images in field
Service | Customer Service, Contact Center, Fie...
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Images in field

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Posted on by CU04110943-1 2
Hello,
I want to insert an image into a field which allows that in Dynamics 365. Are there any issues I should be aware of?
thanks User
Categories:
Dynamics 365 Customer Service
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  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 2,570 Super User 2025 Season 2 on at
    Images in field
    Are you talking about a "File" column, or something else? Traditionally, images would be stored in one of three ways in CRM.
    • In a note attachment on the timeline of a record
    • In a "File" type column
    • In SharePoint through the integration
     
    None of these three really give you a great preview or show the image. For that, you will need to use a custom PCF control such as Attachment Gallery | PCF Gallery. Be wary of storing too much information directly in CRM. Of all storage options, it is by far the most expensive. I will always recommend that anything other than one-off file storage either happen in SharePoint directly, or that you have some way to archive to SharePoint after a specified amount of time or you will find yourself running out of database size and paying more.

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