Invoice Journal is putting the Subtotal and total price onto two lines instead of one

(0) Share

Report

Posted on by Community Member

Hello all,

Wondering if anybody can help answer my query.

We have had a customer that has had an Invoice raised. When looking at the Invoice journal the subtotal price (and total) have been put onto two lines instead of one.

For example it should display as

Subtotal 171256.98

But it is displaying as 171256.9

Does anybody know how I can change this as it doesn't look professional for the customer.

Many thanks

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (1)

Verified answer

Mea_ 60,284 on at

Like (0)

Report

HI JackTurner,

You probably need to adjust SSRS report design to increase this field length.

Was this reply helpful? Yes No
Ludwig Reinhard Microsoft Employee on at

Like (0)

Report

Hello JackTurner,

When you open the invoice journal form you directly see two lines that are created out of a single invoice that has been created is that right?

Do you know what the 8$ represent? (e.g. Discount, Charge, etc.)

If you click on "Transactions" in the invoice Journal form, is there something strange that you can identify from there?

And how do the vouchers that have been generated for those two lines look like? Please check especially the posting/Transaction types.

Would be great if you could post some screenshots here as this would make it easier to identify.

Many thanks,

Ludwig

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

Hello ievgen Miroshnikov, you are correct, this seems to be the issue!

many thanks :)

Was this reply helpful? Yes No