web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Customer contacts

(0) ShareShare
ReportReport
Posted on by

Hi Experts

one of our client requirement is to map contacts to more than one customer. Is it possible out of box in AX 2012 R3?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    Hi Kumarsatya,

    In AX 2012 R3, there is only a possibility to create relations starting from the global address book form. There is no other support to link contact to more than one customer. If you use the relations, you cannot use them like contacts really linked to the customer.

  • Community Member Profile Picture
    on at

    Hi Andre

    Thanks for your idea. But I want these contacts to be used as common in charge for purposes such as invoice contact, delivery contact for customers accounts which are part of a group company. The relationship between parties seem to be of informative in nature. can I use relations to the purpose I refer above?

    Thanks

    Kumar satya

  • André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    Hi Kumar,

    This is not possible without customizing this. This is what I meant to say with my last sentence in the previous reply.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Priya_K Profile Picture

Priya_K 4

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#3
Ali Zaidi Profile Picture

Ali Zaidi 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans