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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Service calendar
Customer experience | Sales, Customer Insights,...
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Service calendar

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Posted on by Community Member

Hi,

I'm user of Dynamics 365 since years.

I have been told that service calendar with this form will desapear soon (december 2020?).

Is that true?

pastedimage1602607311566v2.png

If yes, is there a way to program new version as is was before?

New calendar show only possibility to have my appointements not to follow all my team in one page.

Kind regards. 

I have the same question (0)
  • Ioannis Vrasenikis Profile Picture
    Ioannis Vrasenikis on at

    Hi Anthony,

    Universal Resource Scheduling (URS) will be the scheduling solution being used by First Party solutions going forward.

    You can also schedule custom entities with URS.

    The Legacy Service Calendar you show above will be available in the "UCIfied experience", please check below resources:

    docs.microsoft.com/.../uci-navigate-service-calendar

    docs.microsoft.com/.../uci-scheduling-overview

    docs.microsoft.com/.../scheduling-overview

  • Suggested answer
    Jaydip Dabhi Profile Picture
    Jaydip Dabhi 170 on at
    Hello Anthony
    I will suggest you can try calendar 365 for ms dynamics . here you can easy manage your appoinment. Managing all your customers, appointments, meetings, etc. in your Dynamics CRM while keeping a separate calendar? Not anymore!
    MobileCompatible-_2800_1_2900_.png
    • Such Remarkable feature
    • Create and manage multiple activites.
    • Quick multiple actions
    • Activity Filtration
    • Resource Scheduling
    • Drag and Drop reschedule

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