web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Workflow to Update a field in related Entity

(0) ShareShare
ReportReport
Posted on by 160

Hi,

I'm going to run a Workflow once a field has been changed in Account-entity (e.g. Relationship type) and if this has the value equal Customer then Update a Custom field (Two Option) to Yes in related Contact for this Account.

Is this actually possible with workflow?

I have the same question (0)
  • Marco.P Profile Picture
    2,405 on at
    RE: Workflow to Update a field in related Entity

    Hi, 

    yes you should be able to achieve your requirements with a workflow.

    Here a little example:

    pastedimage1589116446356v1.png

    Hope it helps,

    Marco

  • Elpibato Profile Picture
    160 on at
    RE: Workflow to Update a field in related Entity

    It doesn't work :/

    We can have many related Contact in an Account but the Primary Contact field could be still empty.

    I want to run this Workflow if I have any Contact related to an specific account even the field "Primary Contact" ist empty.

    In my case if I add an Account in the field "Account Name" in Contact entity, It wouldn't be automatically my Primary Contact. The field "Primary Contact" in account-Entity is still empty.

    Any suggestion?

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Workflow to Update a field in related Entity

    Hello,

    It's not possible using OOB workflows so you will have to use Power Automate or one of custom workflow activities toolkit available - one of them is mine and you can download and use it - Bulk operations - Update Records specifically.

  • Elpibato Profile Picture
    160 on at
    RE: Workflow to Update a field in related Entity

    Does any body an Idea how it works in Power Automate?

  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Workflow to Update a field in related Entity

    Yeah, google knows it. Here is what it brought me - www.cloudfronts.com/.../

    Good luck.

  • Elpibato Profile Picture
    160 on at
    RE: Workflow to Update a field in related Entity

    Thank you!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 149

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 132

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 123 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans