You’re offline. This is a read only version of the page.
95
I am a licensed user and have reinstalled the Ax Dynamics 2012 on my machine. I have just created a new company on the Dynamics and started basic set-up. First thing I need to do is to set-up the Tax registration number. When I go to the General ledger parameters set-up, I can not see the Sales tax menu. In the set-up guide it is stated that when you select the General ledger parameters menu under setup you get the sales tax setup menu which needs to setup, but I do not know the reason why the same is not appearing on my screen.
Can somebody please help me identify the issue so that I can proceed with the setup.
*This post is locked for comments
Hi Kalpesh,
In fact I meant the same, but Kalpesh elaborated a bit more. So you may verify Kalppesh' answer.
But I also wonder if the Sales Tax was the only disabled configuration, or were all configurations disabled?
Andre,
Kartik's answer was exactly what I followed:
Please check whether Sales Tax has been enabled under licensing. Go to: System admin > Setup > Licensing> License configuration > General Ledger > Sales tax. Ensure that the sales tax is enabled there.
Regards,
Kalpesh
Hi Kalpesh,
Glad you solved it with our answers. I wonder if only this or all sub configurations were inactive. I have seen this three times, but could not find the cause.
Can you verify the answer(s) that helped you? Then the thread will get the status answered and other users with the same problem can see which answer is provided.
Hi Kalpesh,
Please check whether Sales Tax has been enabled under licensing. Go to: System admin > Setup > Licensing> License configuration > General Ledger > Sales tax. Ensure that the sales tax is enabled there.
Hope it helps,
Kartik
Hi,
Please check if all configuration keys are enabled. Possibly all are missing. I have seen this behavior in the past. I don't know te cause.
You can find the configuration in the system administration, setup menu.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,232
Super User 2024 Season 2
#2
Martin Dráb
230,064
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (