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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Disabling overbooking
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Disabling overbooking

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Posted on by Mazex 44

Hello,

    I have a schedule board with 10 resources, but i want to disable over booking for some resources different than the others, like resource "A" max allowed overbooking is two, while resource b can have 5 overbookings.

Thanks.

  • Verified answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Disabling overbooking

    Have you looked at the capacity field in the resource's work hours? This capacity would be visualized on the board and also considered by Schedule Assistant and RSO, however it would only make sense for location agnostic resource requirements.

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