User specific reporting problem - AX2009

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Posted on by lispyj

2,751

I have a custom report setup with multiple sections and a couple of data sources. When I (the admin and developer) generate this report, it displays incorrectly. All of the headers and footers are skipped, and the data just displays in a single section. When I open Dynamics as another user, the report displays correctly. This behavior is the same on any client machine I try it on. I have tried resetting my user data, but the problem remains.

Does anyone have an idea what could be causing this problem?

Thanks,

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Community Member Microsoft Employee on at

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Re: Re: Re: Re: Re: User specific reporting problem - AX2009

I would try stopping and starting the service off hours. Without any more info, I'm not sure what would be causing it.
lispyj 2,751 on at

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Re: Re: Re: Re: User specific reporting problem - AX2009

The user layer. I tested a different user by right clicking the same icon I use and choosing Run As...
Community Member Microsoft Employee on at

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Re: Re: Re: User specific reporting problem - AX2009

What layer are you logged into?
lispyj 2,751 on at

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Re: Re: User specific reporting problem - AX2009

Yes, I am.
Community Member Microsoft Employee on at

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Re: User specific reporting problem - AX2009

Hi LJ,
Are you connected to the same AOS that the users are on?