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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / License transfer of Mi...
Microsoft Dynamics AX (Archived)

License transfer of Microsoft Dynamics AX 2012 R2 from (Partner A) - (Partner B) [with "BREP" program at Partner A]

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Posted on by girishcrazy 12
We found out that Change of partner process at [Microsoft] is not so easy to implement here for changing the partner when project is being moved from  (Partner A) to the (Partner B). 
Regarding the license transfer of Microsoft Dynamics AX 2012 R2 from previous Partner (Partner A) to the (we being the Partner B

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  • girishcrazy Profile Picture
    girishcrazy 12 on at

    Regarding the license transfer of Microsoft Dynamics AX 2012 R2 from previous Partner (Partner A) to the (we being the Partner B), we had discussions with (Partner A), Company C (company which manages all the licenses and agreements for Customer AAA) and found out the below details: -

    1. Microsoft Dynamics AX 2012 R2 Product Licenses are bought through a Microsoft Gold Partner.

    2. (Partner A) purchased the product license for "Microsoft Dynamics AX 2012" application for Customer AAA.

    3. Company C informed us that the licenses cannot be moved from (Partner A) to Company C, as they have been bought at program “BREP”, which only ERP supplier that deliver on. Cusomer AAA own this licenses.

    4. Company C provided us with the Microsoft’s Solution Sales Professional contact to get licenses on the new licensing form “Dyn365” for Customer AAA to hold license at the EA, EAS or SCE agreement at Company C.

    *** Small Observation in the prod environment - In the AX 2012 R2 application @ License information form, the license holder name was (Partner A) and expiration date is up to ‘12/31/2030’.

    Now, I am looking for the help on gathering understanding of “BREP” agreement (Denmark region) and to accentuate the finest way of managing the holding of licenses at EA, EAS or SCE agreements at Company C during the transition from (Partner A) to the (Partner B).

    All together, we need to propose the possible and applicable options to Customer AAA for the licensing transfer of 'Microsoft Dynamics AX 2012 R2' from previous partner to (Partner B) for Customer AAA.

    ​

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,536 Super User 2025 Season 2 on at

    Hi Girishcrazy,

    If the license name is of the partner and not on name of the customer, then the license is wrong. A customer license does not have an expiry date. It should always have the name of the customer. I assume you are referring to the AX license itself. Licenses for ISV products can have an expiration date. I do hope you have the correct license as well.

    The best option is contact Microsoft for the options and a solution.

  • girishcrazy Profile Picture
    girishcrazy 12 on at

    As per the discussions I had with Microsoft Alliance's & Business Development - Europe division (within Partner B) and the Team from Microsoft, they suggest with the below recommended options:

    1. Change of partner at BREP licensing

    Today Customer AAA has bought these licenses through Partner A as a partner. It’s not possible to “transfer” theses licenses to EA/EAS. Customer AAA can choose to change the partner from Partner A to Partner B. The process is to download the partner change form from Partner source, and fill it out.

    Please note Partner B is not registered as Dynamics license re seller in Denmark, but several other places in the world, so you need to involve some of your colleagues in XXXX location or elsewhere.

    2. Change the licensing from BREP to EA/EAS

    If Customer AAA would like these licenses to be a part of EA/EAS framework we need to book a meeting, and have a dialogue, and this is not a traditional transfer of licenses. Please note Customer AAA will have an extra cost with this transition of licenses to the EA/EAS as BREP is a total different framework – BREP is a Dynamics re-seller program.

    This is not completed yet, we have only proposed to Customer with above options, Customer had to decide which option to go with?

    I will post updates how Microsoft proceeded in this case, along with the Customer expectations either with first or second option. 

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