web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Outlook Client Not Working in Office 2010 for CRM 4.0?

(0) ShareShare
ReportReport
Posted on by 208

So here we go:

I have all the CRM stuff accessible via Remote Desktop (Windows Server 2008) and have Office 2010 installed.  The problem occurs when one user out of all of us wants to have her CRM in outlook.  the CRM 4.0 outlook client doesn't want to recognize Outlook 2010.  I tried installing Outlook 2007 alongside the 2010 and it conflicts.  We all prefer to use 2010 outlook and office over 2010.  Is there a way to make the two outlooks co-exist in the same RDS instance or do I need to tell my one person who prefers outlook to "just use the web interface... you're stuck."

Please note that I am sure there are more amongst my teams that would prefer to use Outlook but this person is really stubborn about it because of her disabilities; for whatever odd reason, Outlook just "works better for her" and I would like to accommodate to the maximum extent possible given the software configuration..

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans