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We are attempting to use the Substitute Resource for a crew being scheduled. When you select a non-crew resource (i.e. resource type = user) the booking will update to be assigned to the user. However, when the new resource tries to update the booking they get an error:
Has anyone had any lucky using the functionality with a crew?
Hi,
It's a reference error. Can you download the log file?
Crew scheduling depends on your crew strategy. Please refer this article.
https://docs.microsoft.com/en-us/dynamics365/field-service/resource-crews#instructions
Best Regards
PG
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