Substitute Resource for Crew Not Working

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Posted on by reedma4

We are attempting to use the Substitute Resource for a crew being scheduled. When you select a non-crew resource (i.e. resource type = user) the booking will update to be assigned to the user. However, when the new resource tries to update the booking they get an error:

Has anyone had any lucky using the functionality with a crew?

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Pankaj Gogoi 3,177 on at

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RE: Substitute Resource for Crew Not Working

Hi,

It's a reference error. Can you download the log file?

Crew scheduling depends on your crew strategy. Please refer this article.

https://docs.microsoft.com/en-us/dynamics365/field-service/resource-crews#instructions

Best Regards

PG

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