web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / error 0x8004d24d when...
Customer experience | Sales, Customer Insights,...
Suggested Answer

error 0x8004d24d when sharing Power Apps

(4) ShareShare
ReportReport
Posted on by MA-25090815-0 8
Hi everybody 
i have a problem when sharing power apps , the following error appears : 

The request failed with error: '{"error":{"code":"0x8004d24d","message":"The user(Id = 70d080a3-1167-ef11-bfe2-7c1e5237cfe0, accessMode = 0) has not been assigned any License and is disabled. Please contact your system administrator to assign license to this user for the action to succeed and consider enabling this user. Additional Details: User IsDisabled=True, IsLicensed=False. ImpersonatingSystemUserId=67628583-8766-ef11-bfe3-000d3adf7352."}}'. The correlation Id is '3452e3db-73b1-4091-8719-471c31904ce1'.
 
although the app was shared before by many in my organisation
555.jpg
I have the same question (0)
  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 4,620 Super User 2025 Season 2 on at
    error 0x8004d24d when sharing Power Apps
    Hi There,
     
    From the error its looks like the users do not have the power app license or they are disabled in the system.
     
    Go to : https://admin.microsoft.com/ and check the users have the appropriate license.
     Go to : admin.powerplatform.com and check whether the users are enabled?
     
    Hope this should work, if you still face issue we can discuss further.
     
    Thanks
    Affan
    Please mark my answer as verified if your issue is resolved.
  • CU26020931-0 Profile Picture
    CU26020931-0 2 on at
    error 0x8004d24d when sharing Power Apps

    The error message suggests that the user you're trying to share the Power Apps application with does not have an assigned license and is currently disabled in your system. Here are some steps you can take to resolve this issue:

    Check User Licensing:

    • Go to Microsoft 365 Admin Center https://admin.microsoft.com poor bunny.

    • Navigate to Users > Active Users and search for the user ID mentioned in the error (70d080a3-1167-ef11-bfe2-7c1e5237cfe0).

    • Ensure the user has the correct Power Apps or Power Platform license assigned.

    Verify Permissions in Power Platform Admin Center:

    • Open Power Platform Admin Center https://admin.powerplatform.microsoft.com.

    • Go to Environments and select the relevant environment.

    • Under Users + Permissions, check if the user has proper access.

    • Ensure they have at least the Basic User role or other necessary roles.

    Contact Your Administrator: If you are not an admin, you may need to contact your IT department or Power Platform admin to assign the necessary licenses and enable the user.
    If the issue persists, let me know, and we can troubleshoot further

  • Suggested answer
    DC-26091315-0 Profile Picture
    DC-26091315-0 2 on at
    error 0x8004d24d when sharing Power Apps
    I recently had the same issue, got the same error when trying to share an app with a test account. But when I left the screen and went back in, the test account was listed as having the app shared with that account. When i added the test account to another solutions app, I did not get the error at all. It seemed to be specific to the apps in the solution, at least for my issue. The mentioned user ID could not be found in Azure. The solution/app is new and just created, so this is not an instance of someone who was terminated, and the account was deleted. Still scratching my head on this one about that referenced user ID. So, your issue may not be a case of an account being disabled or not having a license. It probably has more to do with the app/connections/flows. I would look at your connection references in your flows. That's my next approach.
  • Suggested answer
    Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 7,835 Super User 2025 Season 2 on at
    error 0x8004d24d when sharing Power Apps
    Hello MA-25090815-0,
     

    The error message you're encountering when sharing your Power App clearly indicates that the specific user you're trying to share with does not have a valid Power Apps license assigned to them and their account is currently disabled.

    Let's break down the error and the steps you or your system administrator need to take to resolve it:

    Understanding the Error:

    • "code":"0x8004d24d": This is a specific error code within the Power Platform indicating a licensing or user status issue.
    • "message":"The user(Id = 70d080a3-1167-ef11-bfe2-7c1e5237cfe0, accessMode = 0) has not been assigned any License and is disabled.": This is the core of the problem. It explicitly states two key issues with the user you're trying to share with:

      • IsLicensed=False: The user does not have a Power Apps license assigned to their account.
      • User IsDisabled=True: The user's account within your Microsoft 365 or Azure Active Directory is currently disabled. 

    • "Please contact your system administrator to assign license to this user for the action to succeed and consider enabling this user.": This provides the direct solution: a system administrator needs to take action.
    • "Additional Details: ... ImpersonatingSystemUserId=...": This part is for internal tracking and debugging but doesn't directly impact the user-facing resolution.

      •  

    Why This Might Be Happening (Even if Shared Before):

    • License Revocation: The user might have previously had a Power Apps license, but it has since been revoked or expired.
    • Account Disablement: The user's account in your organization's directory (Microsoft 365 or Azure AD) might have been intentionally disabled by an administrator for various reasons (e.g., employee leaving, temporary suspension).
    • Change in Licensing Policy: Your organization's Power Apps licensing policies might have changed, and this user no longer falls under the granted licenses.
    • Error in Previous Sharing: It's less likely, but there could have been a temporary glitch in the previous sharing process that didn't strictly enforce the license requirement at that specific moment. Licensing checks are usually quite robust, though.

      •  

    Steps to Resolve the Issue (Action Required by Your System Administrator):

    You will need to contact your organization's Microsoft 365 administrator or the person responsible for managing user accounts and licenses. They need to perform the following steps:

    1. Enable the User Account:

       

      • Go to the Microsoft 365 Admin Center (https://www.google.com/search?q=admin.microsoft.com).
      • Navigate to Users > Active users.
      • Find the user with the ID 70d080a3-1167-ef11-bfe2-7c1e5237cfe0.
      • If their account status shows as "Blocked" or "Disabled," the administrator needs to enable the account.

    2. Assign a Power Apps License to the User:

       

      • In the Microsoft 365 Admin Center, go to Users > Active users.
      • Select the user with the ID 70d080a3-1167-ef11-bfe2-7c1e5237cfe0.
      • Click on the Licenses and apps tab (or similar, depending on the admin center layout).
      • Ensure the user has an appropriate Power Apps license assigned to them. This could be a standalone Power Apps license or one included with a broader Microsoft 365 plan that includes Power Apps usage rights.

     

    Once the system administrator has enabled the user's account and assigned them a Power Apps license, you should be able to successfully share the Power App with that user.

    In summary, the error message is clear: the user you're trying to share with has a disabled account and lacks a Power Apps license. Your system administrator needs to address both of these issues in the Microsoft 365 Admin Center.

     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 179 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 110

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 61 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans