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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / error 0x8004d24d when...
Customer experience | Sales, Customer Insights,...
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error 0x8004d24d when sharing Power Apps

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Posted on by MA-25090815-0 4
Hi everybody 
i have a problem when sharing power apps , the following error appears : 

The request failed with error: '{"error":{"code":"0x8004d24d","message":"The user(Id = 70d080a3-1167-ef11-bfe2-7c1e5237cfe0, accessMode = 0) has not been assigned any License and is disabled. Please contact your system administrator to assign license to this user for the action to succeed and consider enabling this user. Additional Details: User IsDisabled=True, IsLicensed=False. ImpersonatingSystemUserId=67628583-8766-ef11-bfe3-000d3adf7352."}}'. The correlation Id is '3452e3db-73b1-4091-8719-471c31904ce1'.
 
although the app was shared before by many in my organisation
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  • CU26020931-0 Profile Picture
    CU26020931-0 2 on at
    error 0x8004d24d when sharing Power Apps

    The error message suggests that the user you're trying to share the Power Apps application with does not have an assigned license and is currently disabled in your system. Here are some steps you can take to resolve this issue:

    Check User Licensing:

    • Go to Microsoft 365 Admin Center https://admin.microsoft.com poor bunny.

    • Navigate to Users > Active Users and search for the user ID mentioned in the error (70d080a3-1167-ef11-bfe2-7c1e5237cfe0).

    • Ensure the user has the correct Power Apps or Power Platform license assigned.

    Verify Permissions in Power Platform Admin Center:

    • Open Power Platform Admin Center https://admin.powerplatform.microsoft.com.

    • Go to Environments and select the relevant environment.

    • Under Users + Permissions, check if the user has proper access.

    • Ensure they have at least the Basic User role or other necessary roles.

    Contact Your Administrator: If you are not an admin, you may need to contact your IT department or Power Platform admin to assign the necessary licenses and enable the user.
    If the issue persists, let me know, and we can troubleshoot further

  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 4,468 Super User 2025 Season 1 on at
    error 0x8004d24d when sharing Power Apps
    Hi There,
     
    From the error its looks like the users do not have the power app license or they are disabled in the system.
     
    Go to : https://admin.microsoft.com/ and check the users have the appropriate license.
     Go to : admin.powerplatform.com and check whether the users are enabled?
     
    Hope this should work, if you still face issue we can discuss further.
     
    Thanks
    Affan
    Please mark my answer as verified if your issue is resolved.

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