web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to have the date of creation for each note in the ticket

(0) ShareShare
ReportReport
Posted on by 5
How to have the date of creation of the note in the ticket, 
because when the ticket changes stage, it modifies the date of each note of this one, at the time of the change of stage,
which makes each note carry the same date and time, and impossible to know in the history which note is older than the others.

fordynamics.png

cordially,

Dorian MASSON
I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    That would be createdon the field of annotation table.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 94 Super User 2026 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 68 Most Valuable Professional

#3
ParthPatel249 Profile Picture

ParthPatel249 62

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans