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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to have the date o...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to have the date of creation for each note in the ticket

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Posted on by Simpliciti 5 
How to have the date of creation of the note in the ticket, 
because when the ticket changes stage, it modifies the date of each note of this one, at the time of the change of stage, 
which makes each note carry the same date and time, and impossible to know in the history which note is older than the others.

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cordially,

Dorian MASSON
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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    That would be createdon the field of annotation table.

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