web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

How do I get our 3D drawings into Hololens 2?

(0) ShareShare
ReportReport
Posted on by

Hi all

We just got our first Hololens - it is a version 2

When we were learning more about hololens 2 we saw the area with 3D animations and since we make 3D drawings of our products we could easily see how smart it would be to show them through Hololens 2 - but there is nowhere an applikation/described how to get them imported/posted/converted - to be able to see them in Hololens 2?  unless you are a programmer or something - is there really no tool - App that can help with this part?

We are using a drawing tool called Solidworks that are able to generat GLB files - as I can see that it has to be.

So please help me getting our drawings into the 3D viewer in Hololens 2

Best regards

Lars

I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Lars,

    Just to make sure you are aware, your post was in the "D365 Guides" forum. Aka "Guides" is the actually name of an additional product. So if you have the "Guides" program, you would "import" your 3d model into "Guides" using the Guides PC App. Here is the documentation for Guides: docs.microsoft.com/.../

    I just wanted to point this out because it sounds like you are asking if Hololens 2 has a general hologram viewer? And if it does can you upload your own holograms to that viewer.

  • Suggested answer
    DavePinch Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Lars, if I understand you correctly, you need to copy your 3D models to your HoloLens 2 device and then open with the 3D Viewer app. There are several ways to transfer files as described here: https://docs.microsoft.com/en-us/hololens/holographic-data. The easiest way is to connect your device to your PC via USB and then transfer files using Windows Explorer on your desktop. Once your device is connected with USB (and also  unlocked in case you have a PIN or password), look for your HoloLens device in Windows Explorer as shown below. 

    pastedimage1600788939943v3.png

    Alternately you can transfer files via OneDrive, SharePoint, etc. Once the models are copied to your device, you should be able to start 3D Viewer on the HoloLens and then tap the From File tab near the top of the 3D Viewer window. 

    Note: As Ken noted, this forum is for Dynamics 365 Guides, a Mixed Reality app for training and holographic guides. I hope the above information works for you - but if not, I would open a support ticket at https://support.microsoft.com/supportforbusiness

  • Andy_MSFT Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Howdy Lars,

    I'm glad you have plans for putting that HoloLens to work for you!  If you are already using the Dynamics 365 Guides application to make your step-by-step instructions, you can import your own custom 3D files from the Guides PC app on desktop.  Please refer to this documentation for more information:

    PC authoring
    https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/install-sign-in-pc-app

    https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/create-steps-assign-media#add-a-3d-part

    3D object workflows
    https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/import-tool


    Cheers!

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Thank you I did not know ;)  but yes ;)

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Dave

    That is what I wanted to know - I will look into that - super Answer ;)

    Thanks

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Andy

    This is super - just posted yesterday and today all of you got me alot to read - but got me to go in the right direction - Thank you

    Best regards

    Lars

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Dave

    After reading all the documentation on how to setup Dynamic 365 Guides and tested it - I can see that is not what I wanted - You are right the best and easiest way to get files to the HoloLens  2 is by USB.

    But what I wanted the HoloLens 2 for, was to be able to use them in sales - we as a company makes Brushes - and we draw them in 3D in a program called Solidworks - this program are able to save our 3D files in .GLB - and HoloLens 2 should be able to show  GLB.

    But within the HoloLens I can’t open them? yes with Guides - but then i have to make a guide - and I just want to be able to see it and by using the Dynamic 365 remote assistant  and teams be able to show it the customer?

    Hope you understand what I want - is there no program or app that can be used?  only feature that i really want is maybe resize the product? should be working like Microsoft 3d-viewer just with in the HoloLens 2 ?

    Hope you are able to help me in the right direction ;)

    Best regards

    Lars Eriksen

  • Verified answer
    Vincent Guigui Profile Picture
    315 on at
    RE: How do I get our 3D drawings into Hololens 2?

    HoloLens 2 embedded 3D Viewer can show FBX, OBJ or GLB files. So it should be pretty easy to convert Solidworks to one of this format.

    Try to keep the file small (low polygon count) and optimized UV Map to have a smooth and efficient rendering in HoloLens 2.

    As mentioned, using USB you copy the files to the 3D Objects folder of your HoloLens.

    Using 3D Viewer, you will place manually each mesh where you want like a displayed showcase.

    (So no need for Guides there unless you want a sequence fo scene displayed step by step.)

    Regarding sharing the view:

    Remote Assist is one solution and requires a Remote Assist license. You remote viewers will use the free Teams client or web version.

    HoloLens also includes a screen sharing feature (screen icon on the bottom right of the main menu). It is similar to Cast or AirPlay on most phones. This will share your live view to any Miracast device around you like TV screen or a computer. Some computers can act as a Miracast receiver by default or you may want to install AirServer app.

    When you finally get the HoloLens view on your computer, you can now start any web conference service (Teams/Meet/Zoom/WebEx) to share you screen to remote participants. 

    Hope this helps

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Hi Vincent G. and Thank you that was very Help/usefull ;)

    Can I ask you 2 more questions regarding the files? Do you know the max size of the files? as some drawings can be large? or is there a max file size for the HoloLens 2?

    regarding The Polygone numbers - same question - and tabel where we are able to see what goes and what does not?

    Best regards

    Lars

  • Community Member Profile Picture
    on at
    RE: How do I get our 3D drawings into Hololens 2?

    Lars,

    Here is the documentation for "Optimizing your 3d models". https://docs.microsoft.com/en-us/dynamics365/mixed-reality/import-tool/optimize-models

    Ken

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 70

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 25 Super User 2025 Season 2

#3
mk1329 Profile Picture

mk1329 16

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans