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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Customer Voice Survey ...

Customer experience | Sales, Customer Insights,...

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Customer Voice Survey email template

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Posted on by Nimmi Krishna

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Hi,

I am trying to send a customer voice survey using power automate when my case is resolved.

And the email template used is the default one. Can some one help me understand how i will be able to add a custom /personalized template ? And where to create the email template so that it appears in the option displayed.

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Sanjay Kasat Microsoft Employee on at

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You can follow the steps listed here to crate and manage survey email templates in Customer Voice: Send a survey by using email | Microsoft Docs

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