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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Voice Survey ...
Customer experience | Sales, Customer Insights,...
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Customer Voice Survey email template

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Posted on by Nimmi Krishna 15

Hi,

I am trying to send a customer voice survey using power automate when my case is resolved.

And the email template used is the default one. Can some one help me understand how i will be able to add a custom /personalized template ? And where to create the email  template so that it appears in the option displayed.Img.png

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  • Suggested answer
    Sanjay Kasat Profile Picture
    Sanjay Kasat on at
    RE: Customer Voice Survey email template

    You can follow the steps listed here to crate and manage survey email templates in Customer Voice: Send a survey by using email | Microsoft Docs

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