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Custom Activity Entities are not visible under 'New Activity' Dropdown list

Posted on by 30

Issue in UCI Interface

I have several Activity Entities that are visible under the + sign on Timeline pane but if I browse through Related --> Activities --> New Activity; my custom Activity Entities are not visible.  Look at the image.

Any suggestion????

pastedimage1567034499288v1.png

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  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Custom Activity Entities are not visible under 'New Activity' Dropdown list

    Hi Wudi,

    Can you detail the issue you are facing? Because the above provided steps should solve the issue.

    Henry

  • Wudi Y Profile Picture
    Wudi Y 40 on at
    RE: Custom Activity Entities are not visible under 'New Activity' Dropdown list

    Hello,

    I've the same issue. I've checked the setting, but it's still don't work. Any suggestion?

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Custom Activity Entities are not visible under 'New Activity' Dropdown list

    Hi Sohail,

    There are a number of things you could check:

    1. Have you included that custom activity entity in your app?
    2. Have you checked the option "Enable it for mobile" on the entity properties?

    In case you want a Quick Create experience, you can also check the following:

    1. Enable Quick Create for this entity
    2. Configure a Quick Create form
    3. Make sure the Quick Create form is included in your app

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