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Service | Customer Service, Contact Center, Fie...
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Autopopulate recently updated record

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I made a canvas app which updates a record in contact entity. How can I autopopulate the updated contact in field service workorder entity contact lookup field ? 

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  • Al Iggs Profile Picture
    on at
    RE: Autopopulate recently updated record

    If you only updated the existing contact that was already associated with your work order, a simple refresh on the work order should be enough. Or do I misunderstand your question?

  • Suggested answer
    Rashmitha R S Profile Picture
    on at
    RE: Autopopulate recently updated record

    Hello Pradyumna,

    You can use a flow to achieve this ask. Please refer another thread with similar ask. A sample of the flow is provided here, https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/376577/updating-field-on-update-of-another-field-using-ms-flow.

    Regards,

    Rashmitha

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