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Hi,
I am setting up D365 Marketing and creating marketing email templates. We are using the API in combination with a custom form to create event registrations. That works great.
But now I would like to e-mail these persons who registered for an event. When creating the marketing email templates I noticed when using the assist function I did not see the relationship I needed:
Event Registration -> Contact. What I did see was the relationship Contact -> Event Registration, which is the wrong one.
The bottom line is, I want to email persons who registered for a particular event with specific information regarding that event. My Segments and Customer Journeys are set on specific events, how do I configure my emails to specific events and/or event registrations?
What I want to achieve is to get the GUID in this line of code to be dynamic:
Hi Jacques,
Feel free to shoot your Ideas to our Ideas Forum, and don't forget to Verify the answers that you find useful.
Thanks!
Defne
Hi Clofly,
Thank you for the reply, I understand your solution, but this is not the solution because it is not variable. It is still written with a hardcoded GUID. It surprises me that this is not possible to create a variable solution.
I am trying the following workaround: Everytime a event registration is created (or the event lookup on it changes), I update the Originating Event field on the related contact with the Event lookup from the Event Registration. Then I am using the Contact - Originating Event relationship in the assist-edit to get the needed event info. Can't seem to find another way.
Thanks again!
Br,
Jacques
Hi Jacques,
The relationship between Contact and Event is 1:N, in other word, a contact may has multiple event registrations from different events, therefore, we need to loop through all associated records of current contact with #each statement,
then using a conditional statement to only show information of a specific event.
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{{#each contact.msevtmgt_eventregistration_contact_msevtmgt_contactid}}
{{#if (eq this.msevtmgt_event '1235363d-d7ab-ea11-a812-000d3a49e531')}}
Hi {{contact.firstname}},
The event {{this.msevtmgt_name}} will start on {{this.msevtmgt_eventstartdate}}
{{/if}}
{{/each}}
Please refer to following articles for more details about explanation of relationship in assist-edit:
and how to loop through records with 1:N relationship:
https://docs.microsoft.com/en-us/dynamics365/marketing/dynamic-email-content#for-each-loops
Regards,
Clofly
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