Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

Couldn't save Map. Couldn't update or delete entity semantic labels

Posted on by 5

First of all, what is the support mechanism for 1p customers to adopt D365 solutions? We have tons of resources for external customers but I can't figure who to reach out when our team is trying to build apps over D365 platform. Any pointers are highly appreciated.

Now to the actual problem:

I am trying to delete an environment but delete is disabled even though I am the owner.

Why I am trying to delete is because I had previously reset the environment and trying to add new data sources but it still shows error like below:

Error: Couldn't update or delete entity semantic labels

  1. InteropsADTnew:Extracted_Actual_Data_Updated5
  2. HL7Codes:Sheet1

These labels I don't know why it still shows as I did reset the entire environment. I don't know how to get past these errors.

  • Nimrod Magen Profile Picture
    Nimrod Magen on at
    RE: Couldn't save Map. Couldn't update or delete entity semantic labels

    Hi Rahul

    Thank you so much for raising this. 

    I am the Reset and Delete instance PM. 

    Did you have a chance to file a support ticket? I want to take a look at the ticket the earliest for mitigation and overall improvement purposes. 

    Thanks,

    Nimrod

  • Nils Ke Profile Picture
    Nils Ke on at
    RE: Couldn't save Map. Couldn't update or delete entity semantic labels

    We would like to investigate this issue ourselves. To be able to share details we ask you to file a support request. 

    These are the steps to take to start a support request: 

    1. Sign into the Power Platform admin center with your admin credentials: admin.powerplatform.microsoft.com/ 
    1. Select Help + support > New support request. 

    Please consult this page for details on support requests: docs.microsoft.com/.../get-help-support 

  • Bill Ryan Profile Picture
    Bill Ryan 803 on at
    RE: Couldn't save Map. Couldn't update or delete entity semantic labels

    Are you using bring your own data lake or the managed lake?  I suspect the folders that are being used for the source still exist, which shouldn't but i've seen a few things be sticky.  You can change the names in PPDF for the queries that should reassign them as well in case there's a conflict.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans