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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Couldn't save Map....
Customer experience | Sales, Customer Insights,...
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Couldn't save Map. Couldn't update or delete entity semantic labels

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Posted on by Rahul.Gupta.Nuance 5

First of all, what is the support mechanism for 1p customers to adopt D365 solutions? We have tons of resources for external customers but I can't figure who to reach out when our team is trying to build apps over D365 platform. Any pointers are highly appreciated.

Now to the actual problem:

I am trying to delete an environment but delete is disabled even though I am the owner.

Why I am trying to delete is because I had previously reset the environment and trying to add new data sources but it still shows error like below:

Error: Couldn't update or delete entity semantic labels

  1. InteropsADTnew:Extracted_Actual_Data_Updated5
  2. HL7Codes:Sheet1

These labels I don't know why it still shows as I did reset the entire environment. I don't know how to get past these errors.

  • Bill Ryan Profile Picture
    Bill Ryan 8 on at

    Are you using bring your own data lake or the managed lake?  I suspect the folders that are being used for the source still exist, which shouldn't but i've seen a few things be sticky.  You can change the names in PPDF for the queries that should reassign them as well in case there's a conflict.

  • Nils Ke Profile Picture
    Nils Ke Microsoft Employee on at

    We would like to investigate this issue ourselves. To be able to share details we ask you to file a support request. 

    These are the steps to take to start a support request: 

    1. Sign into the Power Platform admin center with your admin credentials: admin.powerplatform.microsoft.com/ 
    1. Select Help + support > New support request. 

    Please consult this page for details on support requests: docs.microsoft.com/.../get-help-support 

  • Nimrod Magen Profile Picture
    Nimrod Magen Microsoft Employee on at

    Hi Rahul

    Thank you so much for raising this. 

    I am the Reset and Delete instance PM. 

    Did you have a chance to file a support ticket? I want to take a look at the ticket the earliest for mitigation and overall improvement purposes. 

    Thanks,

    Nimrod

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