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Service | Customer Service, Contact Center, Fie...
Answered

API needing two service endpoint calls

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Hi - my first time posting, so apologies if this is in the wrong forum!.

We are trying to connect to the Leads collection of Dynamics from a Data Virtualisation product. We are connecting through the OData connection, and are able to read data from collections such as accounts, opportunities, contacts etc. Yet when we try to  connect to the Leads collection it returns no data.

We've been informed that we need to make two endpoint calls to the in order to return the data. So the first call would be https://mycompany.crm4.dynamics.com/api/data/v9.0/  and the second would be https://mycompany.crm4.dynamics.com/api/data/v9.0/leads . Can we do this in one call? so we can return the Leads collection data? or what does this call need to look like?

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  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    I don't think you need two endpoints call. Have you checked the user under which you are making odata calls have Read access on Leads entity in dynamics crm. Check the security role assigned to that user and then verify the permission on Lead entity.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Community Member Profile Picture
    on at

    Hi Christopher Darling,

    Can you explain what your first call is for? Per my experience, when your oauth authentication is successful and have the corresponding security role with the user, you just need to make the second call to get the leads' data.

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