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Use a paying-in slip not editable - Cannot tick it

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Posted on by KM-17011459-0

We have a multi organisation D365F&O installation.

The user has a role which is shared across 2 organisation. When they are using Credit and collections > Payments > Customer payment journal

In organisation 1, they can tick the Use a paying-in slip box

In organisation 2, they cannot tick the Use a paying-in slip box

When I sign on with full Admin rights, It is the same - So I do not think it is security

What causes that field to become un-editable ?

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Dynamics 365 Finance

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Jonas "Jones" Melgaard 1,985 on at

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Use a paying-in slip not editable - Cannot tick it

There is two causes, if I remember correctly:

The payment method is marked for bridging posting.

The payment journal is marked for summarization. This can also come from the journal name.

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