Dear Community,
I learned cascade can help me to manage the relationship(1:N, N:1, N:N).
If I delete an account that has associated with many contacts, all the contacts were deleted. How can I use cascade to keep my contacts?
Hopefully, I can get instructions!
Thanks
Hi Partner,
Cascading Rules define what should happen to the related entity records when an operation is performed on primary entity record.
Type of behavior:
Types of Cascading Rules
Remove Link: This rule is only available for the delete action. If a record is deleted, any related records will not be deleted. CRM will remove the link between the record and its related records.
If you want to prevent deleting child records, you can select Referential behavior(Delete: Remove Link), or Configurable Cascading and select Remove link for Delete:
But some OOB relationships that type of behavior is Parental are special, only two types(Parental, Configurable Cascading) can be selected,delete option is grey-out, default value is 'Cascade all' , which can't be configurable.
(Example:contact_customer_accounts)