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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Getting Error while st...
Microsoft Dynamics AX (Archived)

Getting Error while started AX 2012 R2 Client

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Posted on by Community Member

Hello every body,

I am getting following error while starting AX 2012 R2 client.

I am copying here the error 

Faulting application name: Ax32.exe, version: 6.2.1000.4051, time stamp: 0x5272b5ea
Faulting module name: KERNELBASE.dll, version: 10.0.10586.494, time stamp: 0x5775e78b
Exception code: 0xe06d7363
Fault offset: 0x000bdae8
Faulting process id: 0x21d4
Faulting application start time: 0x01d1e64ab170610c
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: bcecc1f7-297c-4796-beda-b64f972b7a3f
Faulting package full name:
Faulting package-relative application ID:

Thanks 

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I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 237,965 Most Valuable Professional on at

    Please tell us what happened before you started getting this error.

    Consider updating your AX; the version is three years old and many problems might have been fixed since then.

    Generate a memory dump and upload it to LCS crash and hand analysis; it'll tell you more about what happened.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Remove the client and install again with updates.

  • Community Member Profile Picture
    Community Member on at

    I got the answer, i removed client and re-install the client with updated option.

  • Community Member Profile Picture
    Community Member on at

    how to remove client and re install it again

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