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33Hi,
as we are transitioning to real time marketing we now started to send out our mailings in real time marketing.
Usually all mailings send out through dynamics marketing are shown in the lead's history / contact insights. (see screenshot)
Now when we sent out a mailing in real time marketing the mailing ist not shown in the contact insights.
Additionally I have read here (https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-analytics#contact-insights) that there is a contact insights tab / lead insights tab. But the tab is not shown / available in our environment.
Does anyone know if send outs through real time marketing are not shown in the contact/lead insights?
And if the contact / lead insights differ in outbound marketing from those in real time marketing: how can I integrate the contact/lead insights button?
Thanks and kind regards
Tanja
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