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Many-to-Many matchings are not supported

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Posted on by 180

Dear All,

One of my customers has contacted us with an issue when trying to use the manual matching in the bank rec screen on 365 BC. And she was trying to match multiple bank account ledger entries with two bank statement lines and she got the error message above. 

So we did try just using one bank statement line and matching to multiple bank account ledger entries, although we couldn't work out how to apply only part of the value of one ledger entry line in order to make sure that the bank statement line total balance was the same as the bank account ledger entry total. I assume this is possible but cannot work out how to achieve that!!

Any help would be very pretty appreciated. 

Kind regards,

Kelly

  • Rashmi Vekaria Profile Picture
    Rashmi Vekaria 5 on at
    RE: Many-to-Many matchings are not supported

    Hi Kelly - can you please help with how you manage to resolve this issue.

    thanks

  • KellyEnhanced Profile Picture
    KellyEnhanced 180 on at
    RE: Many-to-Many matchings are not supported

    Thank you Andy for your reply and I have now resolved my question.

    Kind regards,

    Kelly

  • KellyEnhanced Profile Picture
    KellyEnhanced 180 on at
    RE: Many-to-Many matchings are not supported

    Thank you so much Josh for your reply and yes thank for the link to the documentation.

    Kind regards,

    Kelly

  • Verified answer
    JAngle Profile Picture
    JAngle 33,131 on at
    RE: Many-to-Many matchings are not supported

    As the release plan states many to 1 is supported: docs.microsoft.com/.../bank-payment-reconciliations

  • Andy Sather Profile Picture
    Andy Sather on at
    RE: Many-to-Many matchings are not supported

    Hello,

    If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.

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