Many-to-Many matchings are not supported

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Posted on by KellyEnhanced

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Dear All,

One of my customers has contacted us with an issue when trying to use the manual matching in the bank rec screen on 365 BC. And she was trying to match multiple bank account ledger entries with two bank statement lines and she got the error message above.

So we did try just using one bank statement line and matching to multiple bank account ledger entries, although we couldn't work out how to apply only part of the value of one ledger entry line in order to make sure that the bank statement line total balance was the same as the bank account ledger entry total. I assume this is possible but cannot work out how to achieve that!!

Any help would be very pretty appreciated.

Kind regards,

Kelly

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Rashmi Vekaria 5 on at

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RE: Many-to-Many matchings are not supported

Hi Kelly - can you please help with how you manage to resolve this issue.

thanks
KellyEnhanced 180 on at

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RE: Many-to-Many matchings are not supported

Thank you Andy for your reply and I have now resolved my question.

Kind regards,

Kelly
KellyEnhanced 180 on at

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RE: Many-to-Many matchings are not supported

Thank you so much Josh for your reply and yes thank for the link to the documentation.

Kind regards,

Kelly
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JAngle 63 on at

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RE: Many-to-Many matchings are not supported

As the release plan states many to 1 is supported: docs.microsoft.com/.../bank-payment-reconciliations
Andy Sather on at

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RE: Many-to-Many matchings are not supported

Hello,

If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.