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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Data not showing in ch...
Customer experience | Sales, Customer Insights,...
Suggested answer

Data not showing in charts on dashboard

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Posted on by dynamicsgs 190

Hi,

We are having an issue in our dashboards where the data is not showing on the charts, but when you click "View records", all the records will be there, there will just be no data in the chart itself. See screenshot below for example of what happens to the charts. I don't understand why the data won't show in the charts. 

Any help would be greatly appreciated.

Thank you in advance.

pastedimage1631803323759v1.png

I have the same question (0)
  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... on at
    RE: Data not showing in charts on dashboard

    Hi, I hope you are doing good.

    Try this:

    - Make sure you published the Dashboard.
    - Make sure it’s visible to everyone.
    - Clean the browsers cache.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Ram Prakash Profile Picture
    Ram Prakash 2,287 on at
    RE: Data not showing in charts on dashboard

    Hello,

    Make Sure you have

    --> Proper Security Roles

    --> Try PUBLISH ALL CUSTOMIZATION again

    Please mark as Answer if it is helpful and provide Kudos

    Subscribe : www.youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

    Blog : microsoftcrmtechie.blogspot.com

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Data not showing in charts on dashboard

    Hi,

    This could be the dashboard changes you have done not published so try below options.

    • Clean browser cache
    • Set visibility
    • Publish again and refresh to check.

    Thanks,

    Goloknath

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