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Service | Customer Service, Contact Center, Fie...
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JS error on Booking out-of-box library

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Posted on by 5

Hi,

Currently user report there is JS error when opening the resource booking form. we found that the error comes from the Microsoft library - FS.BookableResourceBooking.library.js.
As the JS itself states that we should not modify it manually, may I know any suggestion to solve the problem?


Also, May I know what is the usage of this library on form.load, what is the impact if I disabled it?

Thanks.

js-error.jpg

  • Yvonne C Profile Picture
    on at

    The screenshot is a bit blurred, can you please copy the message from the error pop-up as well as the details from the log file to this thread? 

    From the screenshot, you are using Field service in calssic web. what is your Field service version? if you've upgraded it to FS v8, you shall switch to Unified interface, as FS v8 only supports Unified interface, if you use FS v8 in callsic web, you may encounter a few issues.

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