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Customer experience | Sales, Customer Insights,...
Answered

trigger seem works but dont give results

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Posted on by 448

Hi all

I've this problem in a flow, all seem works and the execution history says that the flow get well, but the final mail dont arrive....

It's very simple:

I have a personal table, when there is an insert or change in this table, the flow sends me an email... below images:

pastedimage1668500715503v2.pngpastedimage1668500774184v3.png

but the mail is not coming.... I've thinked to have mistaken the table, so I replaced the trigger with a manual trigger

pastedimage1668500959991v5.pngpastedimage1668500970735v6.png

everything seems to work, but no mail arrives ....

Where I'm mistaken? 

I have the same question (0)
  • Suggested answer
    WilliamsCommerce Profile Picture
    60 on at

    Have you enabled the sending mailbox?

    Advanced Settings > Email configuration > Mailboxes

    Find the mailbox you're sending from and click on test & enable mailbox.

    0576.Capture.PNG

  • DiePic Profile Picture
    448 on at

    Hi Markwcl 

    pastedimage1668517631775v1.png

    until yestarday it was working ....

  • Suggested answer
    WilliamsCommerce Profile Picture
    60 on at

    Was administration mode turned on yesterday? Can you try turning that off and seeing if it then works again?

    Set administration mode

    1. Go to the Power Platform admin center and sign in using Environment Admin or System Administrator role credentials.

    2. From the left-side menu, select Environments, and then select a sandbox, production, or trial (subscription-based) environment.

    3. On the Details page, select Edit.

    4. Under Administration mode, toggle Disabled to Enabled.

    5. Optionally, you can set Background operations.

    6. Select Save.

  • DiePic Profile Picture
    448 on at

    Hi Markwcl 

    thanx for your precious help ... can you let me have a screenshot?

    I'm not sure to have understood.

    thanx in advance

  • WilliamsCommerce Profile Picture
    60 on at

    Just go to the environments section in admin.powerplatform, link below. Assuming you're the administrator you can go into the environment and change the settings as per the previous message.

    admin.powerplatform.microsoft.com/environments

    8637.Capture1.PNG

  • DiePic Profile Picture
    448 on at

    Hi Markwcl 

    pastedimage1668520597051v1.png

    is already in admin mode

  • WilliamsCommerce Profile Picture
    60 on at

    you sent the screen shot of the error message saying that you can't test & enable to mailbox because the system is in admin mode. If you turn admin mode off, you should then be able to test & enable the mailbox.

    But you also mentioned that this working before so im not sure this is the issue.

  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Can you use outlook connector to send an email from power automate

    learn.microsoft.com/.../email-top-scenarios

  • DiePic Profile Picture
    448 on at

    Hi Bipin Kumar 

    I use it as you can see on first post and its picture ... but although I've reduced my flow at minimum (as you can see), the mail dont start.

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    You are using different connector than outlook to send an email.

    Please check my link I shared earlier, I am asking you to use outlook send an email V2 action to send an email

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