When we create a Case record, by default it does search for Knowledge Article on the basis of Case title in Knowledge Base search.
I changed the field value from Case title to Subject in Knowledge Base search.
Now if I search for Knowledge article I have to select the subject and then it will give result of all knowledge articles which having selected subject in their
keywords.
But then what is the significance of subject field in Case entity and in Knowledge Article entity. It is for just categorization ?
