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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can Knowledge Articles...
Customer experience | Sales, Customer Insights,...
Suggested answer

Can Knowledge Articles be voted up?

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Posted on by CRM Learner 88

Is there a way to have an option on a Knowledge article to vote if its helpful?

We want to be able to also report on the knowledge articles that are most used.   Is attaching it to a case the only way?

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Can Knowledge Articles be voted up?

    Hey!

    From learn.microsoft.com/.../submit-feedback, you can vote on Knowledge article also from the search (before linking it to the case).

    Regards,

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