web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Dynamics 365 Outlook Plugin Customization

(0) ShareShare
ReportReport
Posted on by 33
Ok, so I am starting to use this with my new D365 implementation but I am seeing some flaws I would like to correct and having trouble finding my answers.  
 
First one is - Contacts and Accounts.  When they come up, information is shown and displayed and I know how to edit that form but is there any way to edit the pointer of the Contact Record or Account record to point to a Quick form instead of the main form?  The main form is just too much to go through in the Outlook app and I would like to have a thinned out version for people to see from there and then go into Dynamics if they want to see the whole thing.  
 
Second one is - when that record comes up in the display and shows me the contact in Dynamics and then an account record they are associated with (if in fact the contact record is in there and associated with an Account), where is that account card at to edit?  I would like to throw a few more piece of information on that other than just the account name.  
 
Thanks.
 
Jayson
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 179 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 110

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 61 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans