Dynamics AX2012 R3 Error: The Server is unavailable. Check your configuration and network connection and try again.

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Posted on by DynamicVision

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The following components of Dynamics AX2012 R3 installed successfully (Prerequisite test results are 0 errors and 0 warnings):

- Databases

* Server components

- Application Object Server

* Web Server components

- NONE

* Client components

- Client

- Office add-ins

- Remote Desktop Services integration

On launching Dynamics after the installation, the following error pops up:

Environment:

1. MS Server 2008 R2

2. MS SQL Server 2008 Express (AVD)

3. SharePoint Foundation 2013

4. MS Office 2013

5. MS Project 2013

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Bilal Issa 4,370 on at

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Hi,

please make sure the Microsoft Dynamics AOS in administration tools -> services is running, and then open the client configuration utility and check if it pointing to the correct server.

Regards,

Bilal

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fsilva-jr 20 on at

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The Dynamics AX Service need some time to get started, and depending on your hardware configuration it will take something about a lot of minutes... Open the Windows Services and hit F5 to see if the Microsoft Dynamics AX Service is starting or running...

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DynamicVision 555 on at

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@Bilal and Francisco,

I have checked the AOS service and it was not running. It did not even attempt to start because there is no such event in the Event Viewer-Applications. Even though it is set to Automatic start

When I tried to Start it manually, it timeout out and now it is on 'permanent' Starting status. All its dependency services (DCOM Server Process Launcher, RPC Endpoint Mapper and SQL Server MSSQLSERVER) are starting automatically and are running.

I am clueless as to why it won't start.

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Umesh Pandit 9,315 User Group Leader on at

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please add host entries of the server. Check in SQL DB service account have access, also try if the RAM is enough. Also Check these useful post: community.dynamics.com/.../144878.aspx

blog.mohamedaamer.com/.../ms-dynamics-ax-the-server-is-unavailable-message

dynamicsnavax.blogspot.in/.../how-to-run-ax2012-hyperv-on-virtualbox.html

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Community Member on at

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Hi. You are right. It took my computer atleast 15 mins for the status to appear Running.

But still when I try to open the AX 2012 application it says the same error " he Server is unavailable. Check your configuration and network connection and try again. " Any idea what I need to do ?

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Iulian Cordobin 8,201 on at

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Hi Salahz1,

Make sure the client configuration is pointing to the AOS server (server name, instance name, and port). If you are starting from a .axc config file check the above in it, if you're launching the dynamics client make sure you change them in the Client configuration.

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Martin Dráb 237,880 Most Valuable Professional on at

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Salahz1 already has another thread, where he provided more information about what he did: Error Installing AX2012 R3 - the server is unavailable. check your configuration and network connection DYNAMICS AX 2012 R3.

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DynamicVision 555 on at

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The problem was solved by replacing MS SQL Express with MS SQL Enterprise.

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