My environment is AX 2012 R2 After CU7 Kernel hotfix (kb2927378).
nothing have been updated ,its only original customization on reports and I got the below 4 error then the services restarted I searched for every error but there is no correct soultion and I can't find any solution although I finished the next procedure :
1- delete users local cash
2-clear usage data for every user
3- restart AOS server and SQL server .
here are the 4 error
1-
Application: Ax32Serv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at <Module>.cqlClass.call(cqlClass*, Char*, interpret*)
at <Module>.cqlClass.call(cqlClass*, Char*, interpret*)
at Microsoft.Dynamics.Ax.Services.WCFMarshaller.InvokeXppMethod(System.Type, Boolean, System.String, cqlClass*, interpret*, System.Object ByRef, cqlClass**, cqlCursor**, Byte*, Boolean)
at Microsoft.Dynamics.Ax.Services.WCFMarshaller.InvokeXppMethod(System.Type, Boolean, System.String, cqlClass*, interpret*, System.Object ByRef, Boolean, Boolean)
at Microsoft.Dynamics.Ax.Services.XppBridge.CallBridge(Microsoft.Dynamics.Ax.Services.XppBridgeSecurityAuthSettings, System.String, System.Type, System.Object[])
at Microsoft.Dynamics.Ax.Services.XppBridge.CallBridge(Microsoft.Dynamics.Ax.Services.XppBridgeSecurityAuthSettings, System.String, System.Object[])
at Microsoft.Dynamics.AX.Framework.Services.QueryService.DynamicQueryBuilder.Initialize()
at Microsoft.Dynamics.AX.Framework.Services.QueryService.QueryProcessor.ExecuteQuery(Microsoft.Dynamics.AX.Framework.Services.QueryService.Paging ByRef, Boolean)
at Microsoft.Dynamics.AX.Framework.Services.QueryService.QueryStream.GetFirstDataPage()
at Microsoft.Dynamics.AX.Framework.Services.QueryService.QueryService.ExecuteStreamedDynamicQuery(System.String, Microsoft.Dynamics.AX.Framework.Services.QueryService.QueryBuilderArgs, Microsoft.Dynamics.AX.Framework.Services.QueryService.Paging)
at DynamicClass.SyncInvokeExecuteStreamedDynamicQuery(System.Object, System.Object[], System.Object[])
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(System.Object, System.Object[], System.Object[] ByRef)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.Runtime.InputQueue`1+AsyncQueueReader[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Set(Item<System.__Canon>)
at System.Runtime.InputQueue`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnqueueAndDispatch(Item<System.__Canon>, Boolean)
at System.Runtime.InputQueue`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnqueueAndDispatch(System.__Canon, System.Action, Boolean)
at System.ServiceModel.Channels.SingletonChannelAcceptor`3[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Enqueue(System.__Canon, System.Action, Boolean)
at System.ServiceModel.Channels.ConnectionDemuxer+CompleteSingletonPreambleAndDispatchRequestAsyncResult.OnPreambleComplete(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.ServerSingletonPreambleConnectionReader+CompletePreambleAsyncResult.OnWriteCompleted(System.Object)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr)
at System.Net.Security.NegotiateStream.StartWriting(Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
at System.Net.Security.NegotiateStream.WriteCallback(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.ConnectionStream+IOAsyncResult.OnAsyncIOComplete(System.Object)
at System.ServiceModel.Channels.SocketConnection.OnSendAsync(System.Object, System.Net.Sockets.SocketAsyncEventArgs)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(System.Net.Sockets.SocketError, Int32, System.Net.Sockets.SocketFlags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
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2-
Faulting application name: Ax32Serv.exe, version: 6.2.1000.6063, time stamp: 0x52dd0f92
Faulting module name: Ax32Serv.exe, version: 6.2.1000.6063, time stamp: 0x52dd0f92
Exception code: 0xc0000005
Fault offset: 0x00000000006c1018
Faulting process id: 0x1914
Faulting application start time: 0x01d147a6bd1bf193
Faulting application path: C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\Bin\Ax32Serv.exe
Faulting module path: C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\Bin\Ax32Serv.exe
Report Id: 820ebb72-b39e-11e5-9d36-e4115bae5662
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3-
The Microsoft Dynamics AX Object Server 6.2$01-MicrosoftDynamicsAX service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
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4-
The description for Event ID 180 from source Microsoft Dynamics AX cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Dynamics AX Business Connector Session 3.
RPC exception 1727 occurred in session 3 process is Ax32.exe thread is 4360(User: Administ, ClientType: GUI)