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Hello,
When working in GP i went under purchasing and then I hit enter/match invoices. Under that screen I entered in the document number, date, vendor ID and then I hit auto-invoice. I was expecting the p.o.'s to pop up under the vendor I.D on the next screen but nothing appeared. I've tried several different invoices all with different p.o's and have the same result. None of the p.o's have been closed. They're all showing up as released. When I click the PO number on the match invoice screen it brings up the PO numbers, however when I click it nothing from the P.O populates, just the actual number. I'm not sure of the next step to take. Any assistance would be greatly appreciated. Thanks
Hi,
One thing to check is to make sure Invoices are not entered (and saved) against the POs. It could be that they are sitting in a batch just waiting to be posted.
Go to Inquiry > Purchasing > Purchase Order Documents. Enter the PO number in the From and to and mark all 3 boxes. Then Redisplay. Do you see a PO, Shipment and then an Invoice listed? Or do you see just a PO line and a shipment line?
If you see an Invoice listed in the window, select the show/hide option (arrows pointing down next to Total word) so you see both lines of data and it will show you on that page if it's a work receipt (unposted) or a History receipt (posted).
FYI - Back to your other test you did, when you do the Match/Invoice process and MANUALLY enter the PO number on the line and tab off, the system won't fill in the data for you. You still have to pick the item number that you want to invoice match against. So just make sure to continue to process when you try the test on that last process you did.
If it's unposted, then all you need to do is post the document that is currently there if it's right or delete it. If you don't see anything then it might be an issue with the table, and you may need to create a case to look at the backend. There may be an issue with the POP10500 match column and worktables. Without investigating it's difficult to say what.
Thank you for using Microsoft Dynamics communities,
Angela Ebensteiner
SR Technical Advisor
Micrsoft Dynamics GP
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