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My company wants to create inventory forms in the customer service module

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Posted on by Community Member

Hello everyone,

For some reasons, my company decided to use Dynamics 365 customer service to register forms with internal inventory data.

The advantages were audit logs and user tracking. They already use it for other purposes.

I'm a web developer so I'm very confused.

In your opinion, is it possible just customize this customer service module adding the new forms or should I use another tool?

.:Im Sorry about my English

Thank you very much.

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Hi Lilysa,

You can refer following documents to know how to create custom tables, forms or views:

https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-create-entity

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-design-forms?view=op-9-1

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-and-edit-views?view=op-9-1

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