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Customer experience | Sales, Customer Insights,...
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An item with the same key has already been added

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Posted on by 75

a standard workflow action to create a new x entity record as a copy of original record.

x component is having 4 records . But post application certification when we open a new item, only 3 records are getting copied over in x component.

3 records copied over successfully, but the fourth failed with the following message:

[Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.CreateEntity]
[CreateStep2: Create a copy of X]
[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[71444757-1473-eb11-8152-005056b4208f: ]
Starting sync workflow 'CreateX', Id: 69444757-1473-eb11-8152-005056b4208f
Entering UpdateStep1_step:
Sync workflow 'CreateX' terminated with error 'An item with the same key has already been added.'
Error Message:

Unhandled Exception: Microsoft.Xrm.Sdk.InvalidPluginExecutionException: An item with the same key has already been added.

what the “key” is that Microsoft is referring to here or what we can do to make sure it is always unique?
We will need to resolve this recurring issue so that we do not lose data across applications.

Any help would be appreciated. Thank you

I have the same question (0)
  • Suggested answer
    Wahaj Rashid Profile Picture
    11,321 on at

    Hi,

    Thank you for your query.

    As far as I know, this means, there is duplicate column key in the entity object.

    Make sure, each column is added once in the Attribute collection.

  • Tech-CRM Profile Picture
    75 on at

    Thank you Wahaj. will verify this and keep you posted.

    By any chance this could be the issue on the admin side? I mean is there any query to find the keys from the database side.

  • Tech-CRM Profile Picture
    75 on at

    Hi Wahaj

    All we are using is out of the box dynamics.

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