JScript error - Help needed

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Posted on by William Bradley

175

Hi, users are getting an error when creating a new 'Portal Comment' (ADX entity) in D365. I need help troubleshooting/resolving this. ANy feedback is welcome and appreciated - thanks!

The error is a script error OnLoad:

Here are Form Properties:

Here is the web resource code it points to:

function initialize()
{
if ( Xrm.Page.ui.getFormType() == 1 && ( Xrm.Page.context.client.getClient() === Xrm.ClientName.web || Xrm.Page.context.client.getClient() === Xrm.ClientName.mobile ) ) {

//Set the default value for direction code as Outgoing for Web Client.
if ( Xrm.Page.getAttribute( "adx_portalcommentdirectioncode" ).getValue() != null ) {
Xrm.Page.getAttribute( "adx_portalcommentdirectioncode" ).setValue( 2 );
}

//Set From lookup field with the value based on current user.
Xrm.Page.getAttribute( "from" ).setValue( [{ id: Xrm.Page.context.getUserId(), name: Xrm.Page.context.getUserName(), entityType: "systemuser" }] );

//Set To Lookup field value based on the Query String parameters passed from Case form.
var parameters = Xrm.Page.context.getQueryStringParameters();

if ( parameters["partyid"] != null && parameters["partyname"] != null && parameters["partytype"] != null ) {
var entityTypeName = null;
if ( Xrm.Page.context.client.getClient() === Xrm.ClientName.web ) {
var entityTypeCode = parseInt( parameters["partytype"], 10 );
entityTypeName = Xrm.Internal.getEntityName( entityTypeCode )
}
else
{
entityTypeName = parameters["partytype"];
}
Xrm.Page.getAttribute( "to" ).setValue( [{ id: parameters["partyid"], name: parameters["partyname"], entityType: entityTypeName }] );
}
}
}

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Marco.P 2,405 on at

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Hi,

take a look a this:

community.dynamics.com/.../portal-comment-typeerror-cannot-read-property-web-of-undefined

Try replace Xrm.ClientName.web

with

Xrm.Page.context.client.getClient() === "Web"

or better since Xrm.Page is deprecated

Xrm.Utility.getGlobalContext().client.getClient()==="Web"

https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/xrm-utility/getglobalcontext/client

Hope it helps,

Marco

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William Bradley 175 on at

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Thanks. I used this code and it seemed to solve the Script error issue.

function initialize()

{

if ( Xrm.Page.ui.getFormType() == 1 && ( Xrm.Page.context.client.getClient().toLowerCase() === "web" || Xrm.Page.context.client.getClient().toLowerCase() === "mobile" ) ) {

//Set the default value for direction code as Outgoing for Web Client.

if ( Xrm.Page.getAttribute( "adx_portalcommentdirectioncode" ).getValue() != null ) {

Xrm.Page.getAttribute( "adx_portalcommentdirectioncode" ).setValue( 2 );

}

//Set From lookup field with the value based on current user.

Xrm.Page.getAttribute( "from" ).setValue( [{ id: Xrm.Page.context.getUserId(), name: Xrm.Page.context.getUserName(), entityType: "systemuser" }] );

//Set To Lookup field value based on the Query String parameters passed from Case form.

var parameters = Xrm.Page.context.getQueryStringParameters();

if ( parameters["partyid"] != null && parameters["partyname"] != null && parameters["partytype"] != null ) {

var entityTypeName = null;

if ( Xrm.Page.context.client.getClient().toLowerCase() === "web" ) {

var entityTypeCode = parseInt( parameters["partytype"], 10 );

entityTypeName = Xrm.Internal.getEntityName( entityTypeCode )

}

else

{

entityTypeName = parameters["partytype"];

}

Xrm.Page.getAttribute( "to" ).setValue( [{ id: parameters["partyid"], name: parameters["partyname"], entityType: entityTypeName }] );

}

}

}

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William Bradley 175 on at

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I am now looking to set the value of the "To" field onLoad of Portal Comment, if the Regarding Case "Contact" lookup contains data. Do you happen to have an example of a function I can use for this?

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